Apparatus, system and methods for managing private content delivery in association with a shipment

ABSTRACT

A client-server computer system includes a client-side application executing on a computing device, operative to communicate with a native application executing on the computing device to obtain and store a multi-media content file generated using the native application in a native content file format. A server includes a server-side application operative to communicate with the client-side application, and operative to: create an association between the multi-media content file, a recipient computing device, and a courier tracking number; determine that delivery of a parcel associated with the courier tracking number has occurred; and transmit the multi-media content file in the native content file format to the recipient device in response to determining that delivery of the parcel has occurred.

CROSS-REFERENCE TO RELATED APPLICATIONS

The present application claims priority to U.S. Provisional PatentApplication No. 62/891,276, filed Aug. 24, 2019, entitled “N Tran SitEnhanced” which is hereby incorporated by reference herein in itsentirety.

FIELD OF THE DISCLOSURE

The present disclosure relates generally to courier delivery systems andmore particularly to content delivery systems.

BACKGROUND

As the traditional brick and mortar commerce industry and the eCommerceindustry continue to evolve, consumers seek the ability to gain greatercontrol and instill more personalized attributes onto their transactionsparticularly during the transport of goods by way of courier. Packagecouriers use tracking numbers to track parcel deliveries from theshipping point to the delivery point. Some couriers provide a feature ontheir website that allows shippers to send notification emails tothemselves and to the parcel recipient with information regarding theparcel delivery from initial pick-up of the parcel by the courier, up todelivery at the specified delivery address. Therefore, message contentis being stored within a system of the courier, which may create privacyconcerns. These courier email systems require having an account setupwith the courier in order to use them. Most online purchases include useof a courier for shipping to the recipient. However, purchasers thatpurchase items for another party do not have access to the messagesystem of the courier.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a diagram of a message content management system, inaccordance with various embodiments.

FIG. 2 is a diagram of a data element used by the message contentmanagement system in accordance with an embodiment.

FIG. 3 is a diagram of a data element used by the message contentmanagement system in accordance with an embodiment.

FIG. 4 is diagram of a data element used by the message contentmanagement system in accordance with an embodiment.

FIG. 5 is a diagram of a data element used by the message contentmanagement system in accordance with an embodiment.

FIG. 6 is diagram of a data element used by the message contentmanagement system in accordance with an embodiment.

FIG. 7 is a flowchart of a method of operation of a message contentmanagement system, in accordance with an embodiment.

FIG. 8 is a flowchart of a method of operation of the message contentmanagement system, in accordance with an embodiment.

FIG. 9 is a flowchart of a method of operation of a message contentmanagement, in accordance with an embodiment.

FIG. 10 is a diagram of an example computing device which may be used asa sender device in accordance with an embodiment.

FIG. 11 is a flowchart of a method of operation of a message contentmanagement, in accordance with an embodiment.

DETAILED DESCRIPTION

Briefly, the present disclosure provides a client-server computer systemand method of operation that enables sending timed content created in anative application on a sending device in a native application contentfile format, to a receiving device based on occurrence of a shipment ofa parcel by a courier service. The courier service tracking informationis used to send the timed content, independently from the courierservice and any of its messaging systems. Because messages may be sentdirectly from the sending device to the recipient device withoutthird-party access to the content, stronger privacy is maintained in thetransmission of the content.

The present disclosure provides a client-server application where theclient-side application can execute on a mobile device or any Internetconnected device such as a laptop computer etc. The client-sideapplication may be implemented a software-as-a-service SaaS applicationthat can be accessed via a web-browser. When a package or envelope isshipped using a courier, the client-side application, or a nativeapplication resident on the sending device, may be used to create amessage that is to be delivered to the package or envelope recipientupon delivery by the courier. The message can be a type of content suchas multimedia content, text, an image or a video message, etc. Thecourier tracking number is input into the client-side application, orthe client-side application obtains it using machine learning, alongwith the recipient's mobile device number or other identification.

The server-side application uses the courier tracking number to trackthe movement of the package or envelope and can transmit one or moremessages to the recipient in response to final delivery, or in responseto steps in the delivery process. For example, if a delivery is made,when the delivery arrives at the recipient's location, the server-sideapplication will transmit the message to the recipient's mobile deviceas a multi-media message. In some embodiments, the server hosting theserver-side application may include a wireless modem operative to sendmulti-media messages to mobile devices over a wireless network. In otherembodiments, the server hosting the server-side application may send amulti-media message using an Instant Messaging (IM) multi-media messagevia an Internet connection.

The present disclosure provides a client-server computer system thatincludes: a client-side application executing on a computing device,operative to communicate with a native application executing on thecomputing device to obtain and store a multi-media content filegenerated using the native application in a native content file format;a server that includes a server-side application operative tocommunicate with the client-side application, and operative to: createan association between the multi-media content file, a recipientcomputing device, and a courier tracking number; determine that deliveryof a parcel associated with the courier tracking number has occurred;and transmit the multi-media content file in the native content fileformat to the recipient device in response to determining that deliveryof the parcel has occurred.

The client-side application may be further operative to control thenative application to transmit the multi-media content file to therecipient computing device. The server-side application may be furtheroperative to determine that delivery of a parcel associated with thecourier tracking number has occurred without accessing the couriertracking system. The server-side application may be further operative toprovide a link to the recipient device to access the multi-media contentfile on a remote computing device. The server-side application may befurther operative to provide a link to the recipient device to accessthe multi-media content file on a social media server.

The client-side application may be further operative to access an emailapplication executing on the computing device to obtain the couriertracking number without requiring user input. The client-sideapplication may be further operative to access an email applicationexecuting on the computing device to transmit the multi-media contentfile to the recipient computing device. The client-side application maybe further operative to access a messaging application executing on thecomputing device to transmit the multi-media content file to therecipient computing device. The client-side application may be furtheroperative to access a social media server to transmit the multi-mediacontent file to the recipient computing device via a social mediaplatform.

The present disclosure also provides a method of operation thatincludes: communicating, by a client-side application, with a nativeapplication executing on a computing device to obtain and store amulti-media content file generated using the native application in anative content file format; creating, by a server-side applicationoperative to communicate with the client-side application, anassociation between the multi-media content file, a recipient computingdevice, and a courier tracking number; determining that delivery of aparcel associated with the courier tracking number has occurred; andtransmitting the multi-media content file in the native content fileformat to the recipient device in response to determining that deliveryof the parcel has occurred.

The method may further include controlling, by the client-sideapplication, the native application to transmit the multi-media contentfile to the recipient computing device. The method may further include:determining, by the server-side application, that delivery of a parcelassociated with the courier tracking number has occurred withoutaccessing the courier tracking system. The method may further includeproviding, by the server-side application, a link to the recipientdevice to access the multi-media content file on a remote computingdevice. The method may further include providing, by the server-sideapplication, a link to the recipient device to access the multi-mediacontent file on a social media server. The method may further includeaccessing, by the client-side application, an email applicationexecuting on the computing device to obtain the courier tracking numberwithout requiring user input. The method may further include accessing,by the client-side application, an email application executing on thecomputing device to transmit the multi-media content file to therecipient computing device. The method may further include accessing, bythe client-side application, a messaging application executing on thecomputing device to transmit the multi-media content file to therecipient computing device. The method may further include accessing, bythe client-side application, a social media server to transmit themulti-media content file to the recipient computing device via a socialmedia platform.

The present disclosure also provides non-transitory, non-volatilecomputer readable memory that includes executable instructions forexecution by at least a first processor and a second processor, thatwhen executed cause the at least a first and second processor to:communicate, by a client-side application executing on a firstprocessor, with a native application executing on a computing device toobtain and store a multi-media content file generated using the nativeapplication in a native content file format; create, by a server-sideapplication executing on a second processor, operative to communicatewith the client-side application, an association between the multi-mediacontent file, a recipient computing device, and a courier trackingnumber; determine, by the server-side application, that delivery of aparcel associated with the courier tracking number has occurred; andtransmit, by the server-side application, the multi-media content filein the native content file format to the recipient device in response todetermining that delivery of the parcel has occurred.

The executable instructions when executed, may further cause the firstprocessor to: control, by the client-side application, the nativeapplication to transmit the multi-media content file to the recipientcomputing device. The executable instructions when executed, may furthercause the second processor to: determine, by the server-sideapplication, that delivery of a parcel associated with the couriertracking number has occurred without accessing the courier trackingsystem.

The present disclosure provides a system, apparatuses, and methods thatenable a sender of shipments the ability to compose their own tailoredcommunication content and to transmit the tailored communication messagein conjunction with the shipment delivery process in which a courier isused to transport the shipment. However, the use of the courier'smessage transmission system is not required. A new messaging deliveryprocess has been established by the present disclosure.

As used herein, the terms “shipment” and “package” can be usedinterchangeably. The terms “carrier,” “courier,” and “delivery agent”can be used interchangeably. The terms “tailored communication content,”“tailored communication message,” “tailored communication contentmessage” and “content” can in some instances be used interchangeably.

According to various embodiments, a system, apparatuses, and methods forproviding a pathway for transmission of tailored communicationmessage(s) in combination with shipments, packages or deliveries as theyprogress from origin pick-up to destination delivery by way of carrierare disclosed. The disclosed process creates a passageway forcommunication between sender and receiver of a shipment during theshipment transport progression, which includes origin pick-up anddestination delivery and all activity that takes place while in-transit.

The disclosed processes place no limits on which entity or on what typeof technology such as, but not limited to, artificial intelligence thecomposer of the tailored communication message is or will be. There areno limits or restrictions on the tailored communication content or thetailored messages that are created. Tailored communication messages canbe transmitted through path(s) that exist apart from any carriercommunication system(s).

In today's package transportation and delivery industries, the carrierand/or consignor control communication content that may be customized insome fashion and that is allowed passage in conjunction with thetransport of packages/shipments. The communication content messagetransfer is also routinely one-directional while limitations exist withthe ownership of the “content transfer authority.” This presentdisclosure broadens the communication exchange scope that may take placeduring package transport while widening the exchange flows fromone-directional to multi-directional paths. This new process furtherexpands the granted authority to compose and to communicate tailoredcommunication content via recorded and/or real-time and/or close toreal-time means by parties that are directly, in-directly or notinvolved in eCommerce entities, and/or commerce entities and/or carrierswithin the package transportation and/or package delivery industry. Theherein disclosed systems, apparatuses and methods allow senders andreceivers access to this pathway to enhance their transactions.

Turning now to the drawings, FIG. 1 is a block diagram of a messagecontent management system in which a cloud server 120 is operative toestablish Internet 110 connections and communicate with variouscomputing devices, including a sender device 100, a recipient device105, an email server 113, a shipment tracking service 111, variousshipping courier servers 130 such as example shipping courier server115, various online retailer servers 140 such as example online retailerserver 117, and various social media servers 150 such as example socialmedia server 119. The cloud server 120 is one type of apparatus of anembodiment and the various devices such as sender device 100 andrecipient device 105 are each another type of apparatus of theembodiments.

The cloud server 120 along with the various computing devices such assender device 100, recipient device 105, shipment tracking service 111,and connectivity with the various shipping courier servers 130, retailerservers 140, and various social media servers are one type of messagecontent management system according to the embodiments.

The sender device 100 and recipient device 105 are computing devicessuch as, but not limited to a smartphone. The term “computing device” asused herein may refer to, for example, a server, a desktop computer, alaptop computer, a tablet computer or a smartphone. The term“smartphone” as used herein refers to a wireless mobile telephone thatincludes a built-in camera and location hardware such as a GlobalPositioning System (GPS) chipset. Therefore, the term “smartphone” asused herein refers to a specific type of “computing device.”

The sender device 100 includes, among other things, a display 102 and isoperative to display an application graphical user interface (GUI) 101of a message content management system application. The GUI 101 may bedisplayed within a web browser 103 in some embodiments. The applicationexecuting on sender device 100 is operatively coupled to the cloudserver 120 via the Internet 110, and is operative to send and receivevarious data elements 200 to and from the cloud server 120,respectively.

The recipient device 105 also includes a display 106 and is operative todisplay content 107 that is generated by the sender device 100. Thecontent 107 is received via an Internet 110 connection or via a wirelessservice such as short message service/multimedia service (SMS/MMS) andmay be displayed in an application window 108 of any of variousapplications such as, but not limited to, a web browser, and SMS/MMSclient, etc.

In accordance with the embodiments, the cloud server 120 is accessiblevia a network, such as the Internet 110, and is accessible by each ofthe computing devices over an Internet Protocol (IP) connection. The anyof the various computing devices such as, but not limited to, the senderdevice 100, may be a subscriber to a message content management serviceprovided by the cloud server 120. The term “cloud server” as usedherein, refers to a server, accessible by an Internet connection, thatis operative to host one or more applications that may be accessed by acomputing device using a web browser or an application resident on thecomputing device. A “cloud server” is operative to provide asoftware-as-a-service (SaaS) application that can be accessed bycomputing devices via a web-browser. The cloud server 120 is operativeto interact with applications installed and resident on computingdevices and also to provide a software-as-a-service (SaaS) applicationthat can be accessed by computing devices via a web-browser. The messagecontent management system application herein disclosed may beimplemented as an SaaS application, an/or using a platform-as-a-service(PaaS), an infrastructure-as-a-service (IaaS) or by an on-premisesapplication server, etc. without limitation.

The sender device 100, among other things, is operative to receive aninstallable mobile application via a content push operation from thecloud server 120, and to install the mobile application. The senderdevice 100, after installing the mobile application, is operative to usethe mobile application to send data elements and content files to thecloud server 120. The sender device 100 is also operative to receivevarious data elements and notifications from the cloud server 120. Inoperation, sender device 100, via the mobile application, is logged into a message content management service application server 123 as aclient device and maintains a persistent Internet Protocol (IP)connection with the cloud server 120. In some embodiments, there is noinstalled mobile application and the sender device 100 is operative toaccess the message content management service application server 123 asa client device via the web browser 103 and displays the GUI 101 withinthe web browser 103. In that case, the web browser 103 maintains apersistent IP connection with the cloud server 120 via, for example, oneor more web socket connections.

The sender device 100 may use the GUI 101 to perform various operationssuch as entering recipient device contact information, uploading contentto the cloud server 120, providing links to content on other servers,creating content and associating content with recipient device contactinformation. The term “content” as used herein refers to a digital file,which may be in any of various formats, and which may be stored asdigital data in a “content file” (i.e. a “digital file,” “data file,”“electronic file,” “image file,” “document file,” “multimedia file,”etc. without limitation) and in any of various locations accessible viaan Internet 110 connection. Therefore “content” as used herein may bedisplayed, viewed, played, etc., on a computing device display, audiosystem, etc. of a recipient device 105 display and audio equipment,sender device 100 display and audio equipment, etc. The terms “contentfile” and “data file” may be used herein interchangeably to refer to thedata file which may be stored, displayed, played, etc. A “content file”or “data file” may be for example, but not limited to, a “.jpg,” “.bmp,”“.gif,” “.tiff,” “.pdf,” “.wav,” “.mov,” “.MP3,” “.MP4,” SMS/MMS messagefile, email message file, a proprietary file format or any other fileformat suitable for electronic storage of electronic files withoutlimitation.

The cloud server 120 may further be integrated with, or operativelycoupled to, a content database 160. The cloud server 120 may access andcommunicate with the content database 160 using any appropriate databaseaccess protocol. In some embodiments, the content database 160 maintainscontent files 161 uploaded to the cloud server 120 by various senderdevices 100. The content database 160 may be integrated with the cloudserver 120 in some embodiments, or may be located physically separate inother embodiments. In most embodiments, content database 160 will be arelational database with the database access protocol using, but notlimited to, Structured Query Language (SQL), Open Database Connectivity(ODBC), Java Database Connectivity (JDBC), or some equivalent, etc.

In accordance with the embodiments, the cloud server 120 includes atleast one network interface (not shown), at least one processor 121, anda nonvolatile, non-transitory memory 125 that is operatively coupled tothe at least one processor 121. The non-volatile, non-transitory memory125 stores executable instructions (executable code) 127 for a messagecontent management service application server 123 and an interfaceengine 124 operative to communicate with shipment tracking service 111and with the various shipping courier servers 130, retailer servers 140,and various social media servers. The memory 125 may also store datasuch as, but not limited to, login credentials 129 for subscribers tothe message content management service application. The memory 125 mayalso store executable instructions for a web server in some embodiments.The processor 121 is operative to access the memory 125 and to executethe executable instructions 127 stored therein in order to implement themethods of operation of the message content management serviceapplication server 123, interface engine 124, and operating system andany other needed utilities, web server, other software, etc. The messagecontent management service application server 123 is operativelycoupled, via application programming interfaces (APIs), to the interfaceengine 124 and any other needed utilities, software, web server, etc.,and has read and write access to the content database 160.

The message content management service application server 123 isoperative to provide a browser accessible GUI 101 for display on thesender device 100 and may provide other GUIs for each type of serversuch as, but not limited to, the various shipping courier servers 130,retailer servers 140, and various social media servers. For example,access to the message content management service application provided bymessage content management service application server 123 may beavailable as an SaaS subscription service to any of the various shippingcourier servers 130 and retailer servers 140, etc., such that they mayprovide the services to their customers as a value-added service.

The message content management service application server 123 isoperative to receive user input (i.e. data) entered via the GUI 101including, but not limited to, recipient contact information such as,but not limited to, a recipient device 105 phone number, email address,social media identifier, or other identifier, and content or links tocontent, to be sent to one or more recipient devices 105. In someembodiments, the message content management service application server123 is integrated with, or interfaces with, a web server to provide theGUI 101 as a web browser 103 accessible GUI.

The sender device 100 user may use the GUI 101 to enter in contactinformation and shipping information for a delivery to be sent to theuser of a recipient device 105. For example, the user of sender device100 may enter in a shipping courier tracking number. The message contentmanagement service application interfaces with the interface engine 124,to communicate with the shipment tracking service 111 to obtaininformation related to the tracking number. The shipment trackingservice 111 is operative to identify the specific shipping courier towhich a tracking number is associated with, and to communicate with thespecific shipping courier server, of the various shipping courierservers 130, to obtain information related to the tracking number. Inthis way, there is no necessity for the message content managementservice application to communicate with the shipping courier servers130. However, both the message content management service applicationserver 123 and the interface engine 124 are operative to communicatewith the various shipping courier servers 130, the various onlineretailer servers 140 and various social media servers 150 in someembodiments. For example, in some embodiments, the interface engine 124may access a shipping courier server 115, using a website or by a filetransfer protocol (FTP) request, request using HTTP, or some other IPbased request, and obtain information related to the tracking number.

The shipment tracking service 111 is operative to use a tracking numberor other information to determine when a corresponding delivery has beencompleted by the relevant shipping courier of the various shippingcourier servers 130. The message content management service applicationprovided by the message content management service application server123 is operative to send content to the recipient device 105 in responseto determining that a corresponding associated delivery has beencompleted by the relevant shipping courier, as determined by anotification message received by the message content management serviceapplication server 123 from the shipment tracking service 111 based onthe tracking number. The shipment tracking number is associated with arecipient device 105 by a sender device 100 creating an association ofthe shipment tracking number with an identifier of the recipient device105 using the GUI 101.

Content delivery may be made to the recipient device 105 by sending alink to content within the content database 160, or content locatedelsewhere on another server, such as, but not limited to, one of thevarious social media servers 150. The message content management serviceapplication is operative to provide notifications to the sender device100 when the content delivery has been made.

The message content management service application is operative tohandle storage of content files (i.e. data files) received from thesender device 100 by storing the content files 161 in the contentdatabase 160. Alternatively, the message content management serviceapplication may store links to content files as discussed above. In thatcase, notifications are sent to the sender device 100 when the contentlink has been sent to the recipient device 105. The recipient device 105may then display the content 107.

The message content management service application may, in someembodiments, communicate with various communication devices usingvarious data elements 200 which may be objects in an object-orientedcomputing environment. FIG. 2 illustrates an example data element 200.The example data element 200 of FIG. 2, may be constructed using varioustypes of data including, but not limited to, sender data 201, recipientdata 203, courier data 205, third-party data 207, and miscellaneous data209. The sender data 201 includes, but is not limited to, sender contactinformation, sender device identifier, associated recipient contactinformation, associated recipient device identification information,delivery tracking numbers, associated content associated with specificrecipient contact information, content, content links, and otherinformation. Recipient data 203 includes, but is not limited to,recipient contact information, recipient device identifier, deliveryinformation, content links, and content. Courier data 205 includes, butis not limited to, delivery tracking numbers, courier identificationinformation, delivery scheduling information, and other information.Third-party data 207 includes, but is not limited to, online retailerinformation, brick-and-mortar store information, delivery information,scheduling information, or other information. Miscellaneous data 209 maybe any information that does not fit into the other categories of data.

The data elements 200 may be considered object-oriented elementsutilized by the message content management service application tocommunicate with the various computing devices according to the exampleshown in FIG. 1. FIG. 3 provides an example of an exchange element 300.The exchange element 300 may be constructed from, or require as inputs,sender data 201, recipient data 203, courier data 205 or miscellaneousdata 209. The exchange element is constructed as data is received indecision block 301. If no data is received related to the exchangeelement 300, data is waited for as shown in process operation block 303.Once data is received at decision block 301, exchange element 300executes an action 305 as defined by the specific exchange element 300,generates associated data related to the exchange as shown in operationblock 307, and transmits the data is shown in operation block 309.

An example execute element 400 is illustrated in FIG. 4. Similar to theexchange element 300, the execute element 400 may be constructed from,or require inputs from, sender data 201, recipient data 203, courierdata 205, or miscellaneous data 209. The execute element 400 is based oncertain requirements as shown in decision block 401. If the requirementsare not met at decision block 401, then the execute element 400 waitsfor satisfaction of the requirements as shown in process operation block403. If the requirements are met decision block 401, and execute element400 executes the actions associated with it as shown in operation block405. An example miscellaneous element 500 is illustrated in FIG. 5. Themiscellaneous element 500 may be constructed from, or require inputsfrom, sender data 201, recipient data 203, courier data 205, andmiscellaneous data 209. The miscellaneous element 500 is alsorequirements based. If the requirements are met in decision block 501,then miscellaneous element 500 executes the actions associated with itas shown in operation block 505. If the requirements are not met atdecision block 501, then the miscellaneous element 500 waits forsatisfaction of the requirements as shown in operation process operationblock 503. An example implementation element 600 is illustrated in FIG.6. The implementation element 600 is requirements based. Theimplementation element 600 may be constructed from, or require inputsfrom, sensor data 201 recipient data 203, courier data 205, ormiscellaneous data 209. If the requirements are not met block 601, thensatisfaction of requirements is waited for in process operation block603. Once the requirements are met at decision block 601, actions areexecuted in accordance with the implementation element 600 as shown inoperation block 605.

FIG. 7 provides an example method of operation of the message contentmanagement service application. The method of operation may be executedby an implementation element 600 once all requirements for constructionof the implementation element 600 are satisfied. In operation block 701,a sender device 100 sends a shipment which uses a particular couriersuch as a courier associated with example courier server 115. The cloudserver 120 communicates with the shipment tracking service 111 todetermine that the delivery is in transit by the delivery courier asshown in operation block 703. The shipment tracking service 111 in turncommunicates with the shipping courier server 115 to obtain shipmenttracking information and scheduling information based on a trackingnumber. The cloud server 120 waits for additional data from the shipmenttracking service 111 as shown in decision block 705. The cloud server120 waits for data as shown in process operation block 707 until data isreceived at decision block 705.

The cloud server 120 also checks whether the sending device 101 haseither created content to be associated with the delivery, or hasprovided links to content associated with the delivery as shown indecision block 713. If not, then the cloud server 120 waits for thecontent files as shown in process operation block 715. Once data isreceived from the shipment tracking service 111 in decision block 705,and content associated with the delivery is determined to be present indecision block 713, the cloud server 120 executes the actions requiredas shown in process operation block 709. In operation block 711, thecloud server 120 transmits the sender's content, links to content, orany other data as required as shown in operation block 711. The methodof operation then terminates as shown. The cloud server 120 waits forany associated data elements 200, exchange elements 300, executeelements 400, miscellaneous elements 500, or implementation action 600,data feed into the process operation block 707, process operation block715, and execute actions process operation block 709.

FIG. 8 provides another example method of operation of the cloud server120 and the associated message content management service application.The method of operation may begin in conjunction with an implementationelement 600. After a user creates an “on-demand” delivery as shown inoperation block 801, which may be done by a user using the sender device101, the message content management service application cloud server 120determines that a delivery is in transit by communicating with theshipment tracking service 111. Examples of on-demand delivery servicesinclude food delivery services such as, but not limited to GrubHub™,UberEats™, etc. In this example, while the shipment is en-route arecipient, the present system, methods and apparatuses may be used bythe on-demand delivery company to transmit their tailored communicationmessage to the recipient device, even if the purchaser is the recipientreceiving the on-demand delivery. For example, the on-demand deliverycompany may send the recipient a message such as “Thank you for usingour product” and “Please use this coupon code for future purchases.”

During this scenario, the transmission of such message may use deliverynotification or geo-fence, Global Positioning Satellite (GPS) or otherrelated satellite or mapping technologies to execute the requiredactions based on map positioning and other requirements. In thisscenario, as the company's delivery resource agent approaches thedelivery location to deliver the product, the delivery confirmation oraddress or longitude and latitude coordinates may be used to execute therequired tailored communication message transmission action.

In decision block 805, the cloud server 120 waits to see if it receivesa notification from the shipment tracking service 111 with an indicationthat the courier delivered the shipment. If no notification is receivedin decision block 805, then the cloud server 120 waits for courierdelivery notification as shown in process operation block 807. Oncenotification is received from the shipment tracking service 111 atdecision block 805, the cloud server 120 executes the actions requiredby process operation block 809.

At decision block 813, the cloud server checks to see whether the sendercreated content or provided any links to content associated with thedelivery. If not, then the cloud server 120 waits for associated contentas shown in process operation block 815. Once content is associated bythe user in decision block 813, then in operation block 811 cloud server120 creates the passageway or communication channel to send the contentto the recipient device 105. The method of operation then terminates asshown. The cloud server 120 waits for any associated data elements 200,exchange elements 300, execute elements 400, miscellaneous elements 500,or implementation action 600, data feed into the process operation block807, process operation block 815, and execute actions process operationblock 809.

FIG. 9 provides another example method of operation of the cloud server120 and the associated message content management service application.The method of operation begins and in operation block 901 cloud server120 determines that an on-demand delivery has been created andscheduled. In operation block 903, the cloud server determines that adelivery is in transit by a delivery courier. In decision block 905, thecloud server 120 waits for a determination that the courier deliveredthe shipment. If not, then in process operation block 907 cloud server120 waits for the courier to deliver the shipment.

In decision block 913, the cloud server 120 checks to see whether thesender has created any content or provided any content links that areassociated with the delivery. If not, the cloud server 120 waits forthis information as shown in process operation block 915. If theshipment is determined to be delivered by the cloud server 120 indecision block 905, and the sender's associated content is determined tobe present in decision block 913, then in process operation block 909the call server 120 executes the actions associated with contentdelivery to the recipient device 105. In operation block 911, the cloudserver creates the passageway for sending the content to the recipientdevice 105. The method of operation then terminates as shown.

A “passageway” as referred to above may be establishing APIs with aspecific application on a sender device 100, such as but not limited to,an email application, a messaging application, a social media account,etc. Information between the cloud server 120, the sender device 100,the recipient device 105, and the shipment tracking service 111 or otherservers shown in FIG. 1, may be accomplished by sending various dataelements 200 among and between the various computing devices. Forexample, exchange elements 300 may be used by the cloud server 120 tocommunicate data to, and receive data from, shipment tracking service111. The execute element 400 may be used to execute actions in theprocess operation blocks of the above discussed flowcharts, and whereother data elements 200 are required in order to enable execution of theassociated actions. Miscellaneous elements 500 and implementationelement 600 may be used for communication over various APIs and with thevarious computing devices in order to achieve the specific operationsassociated with applications running on any of the various communicationdevices for which the various APIs are associated. Thus for example, amiscellaneous element 500 or implementation element 600 may beassociated with specific requirements of an application which is beingcommunicated with by the cloud server 120 to an application resident onthe sender device 101 or any of the various computing devices in orderto obtain data, communicate data or achieve a specific result throughcontrol and/or usage of the application running on the operativelycoupled computing device.

FIG. 10 is block diagram of a sender device 100 that has a mobileapplication 1050 installed in accordance with an embodiment. The mobileapplication 1050 provides the GUI 101. Alternatively, the sender device100 may access the message content management service application viathe web browser 103 and access the GUI 101 via the web browser 103. Themobile application 1050 includes a content gathering module 1051 and anotification module 1053, one or both of which may be implemented asmodules of the mobile application 1050 in some embodiments. One or bothof the content gathering module 1051 and a notification module 1053 maybe implemented as software or firmware (or as a combination of softwareand firmware) executing on one or more processors, and may also include,or may be implemented independently, using ASICs (application specificintegrated circuits), DSPs (digital signal processors), hardwiredcircuitry (logic circuitry), or combinations thereof. That is, one orboth of the content gathering module 1051 and the notification module1053 may be implemented using an ASIC, DSP, executable instructionsexecuting on a processor, logic circuitry, or combinations thereof. Inthe example of FIG. 10, the content gathering module 1051 and thenotification module 1053 are implemented as executable instructions(i.e. as mobile application 1050) stored in non-volatile, non-transitorymemory 1040 and executed by processor 1020.

One or more internal connection buses 1001 provide operative couplingbetween the processor 1020 and the other various sender device 100components. As used herein, components may be “operatively coupled” wheninformation can be sent between such two components, even though theremay be one or more intermediate or intervening components between, oralong the connection path. Therefore, any of the various componentsconnected to the internal connection buses 1001 may be understood hereinto be operatively coupled to the processor 1020 or to each other whereappropriate. Operative coupling may also exist between modules orcomponents implemented as software or firmware executing on a processorand such “software coupling” may be implemented using libraries 1035(i.e. application programming interfaces (APIs)) or other softwareinterfacing techniques as appropriate. Such libraries or APIs are shownillustrated as providing operative coupling between various softwareimplemented modules or components in FIG. 10. For example, an APIenables the mobile application 1050 to communicate with, and/or invoke,an email application 1032, messaging application 1033 and cameraapplication 1036, and another API enables the content gathering module1051 to interact with the camera application 1036 and interact withcamera equipment 1011. The mobile application 1050 is operative tocommunicate with the camera application 1036 via an API such that, thecamera application 1036 may be used to scan a shipping label bar code orQR code, etc. to obtain a courier tracking number. The mobileapplication 1050 is operative to automatically send a scanned couriertracking number to the cloud server 120.

The memory 1040 is a non-volatile, non-transitory memory, and stores theexecutable instructions corresponding to various applications 1043,including the mobile application 1050, and executable instructionscorresponding to an operating system 1041. The memory 1040 may alsostore data 1045 specific to the sender device 100 user such as, but notlimited to, user settings and personal information. The operating system1041 executable instructions, when executed by processor 1020, providean application layer (or “user space” 1030) for running the variousapplications including mobile application 1050, libraries 1035 and akernel 1037 which provides interfaces to various hardware components ofthe sender device 100. The processor 1020 is operative to access thememory 1040 and execute the stored executable instructions to performthe methods of operation disclosed herein as well as to perform otherfunctions and operations such as running the sender device 100 operatingsystem, etc.

The sender device 100 includes various component known and understood bythose of ordinary skill in the art such as, but not limited to, audioequipment 1015 with at least one microphone and a speaker, and variousaudio processing components; wireless radio transceiver/s and antennas1009, which may include a wide area network (WAN) transceiver toprovides wireless communication capabilities for one or more wide areanetwork communications systems using any of various technologies suchas, but not limited to, CDMA, UMTS, GSM, LTE, etc. and also providesInternet connectivity over the wireless interface to communicate withthe cloud server 120. Also, as known and understood by those of ordinaryskill in the art, a second wireless transceiver may also be present inthe sender device 100 which may provide wireless local area networkconnections, peer-to-peer connections, etc. and may provide wirelessconnectivity using technologies such as, but not limited to, WiFi®,Bluetooth®, Wireless USB, ZigBee, or other technologies, etc. The WLANtransceiver, when present, may also provide Internet connectivity. Anypresent WAN transceivers and/or WLAN transceivers are operativelycoupled to one or more antennas.

A user interface (UI) 1007 may include a track ball mouse, touchsensitive elements, physical switches, gyroscopic position sensors, etc.The sender device 100 includes camera equipment 1011 as is familiar tomost communication device users. A display 1005 may be a liquid crystaldisplay (LCD) and may provide a touchscreen capability that is part ofthe UI 1007 as known and understood by those of ordinary skill. Theprocessor 1020 is operative to control the display 1005 to provide agraphical user interface (GUI) related to the sender device 100operating system, a GUI related to one or more sender device 100applications, including the GUI 101 related to mobile application 1050,etc.

Global Positioning System (GPS) hardware 1013 is operative to providelocation data such as, but not limited to, GPS coordinates. The mobileapplication 1050 is operative to communicate with the GPS hardware 1013to obtain location data from time-to-time, if authorized to do so byuser preferences that the user may set for the mobile application 1050.The mobile application 1050 may be operative to invoke the dialer 1031application to initiate a phone call. The mobile application 1050, viathe content gathering module 1051, is also operative to send controlinformation to the camera application 1036 and/or the camera equipment1011 for the purposes of controlling the camera equipment 1011 tocapture one or more images or videos (i.e. to create content). Thecontent gathering module is operative to, in turn, receive image orvideo information from the camera application 1036 and/or the cameraequipment 1011 including any associated audio captured by the audioequipment 1015. The audio equipment 1015 microphone may be used by thecontent gathering module 1051 to record audio files as content.

In some embodiments, the mobile application 1050, including the contentgathering module 1051, the notification module 1053 or both, may operateat the application layer of an IP protocol stack (not shown) executed bythe processor 1020 to facilitate IP communications with the cloud server120. An API enables the mobile application 1050 to communicate with oneor more wireless protocol stacks (and corresponding transceivers) tosend image information to the cloud server 120 over a wireless interfaceusing either a WAN transceiver or WLAN transceiver, whichever isavailable. The image information may be sent to the cloud server 120 inresponse to capturing content by the content gathering module 1051.

The mobile application 1050 is operative to communicate with the variouscomponents within the sender device 100 and with the cloud server 120.For example, the mobile application 1050 is operative to interact withthe display 1005 to provide a GUI 101 and with various communicationmode applications such as, but not limited to, a telephone dialer 1031application. The mobile application 1050 provides the GUI 101 to, amongother things, display notifications received from the cloud server 120by the notification module 1053. The mobile application 1050communicates with the message content management service applicationserver 123, to receive notifications related to the status of contentdelivery to recipient devices 105, or other notifications.

It is to be understood that he mobile application 1050 or “modules” suchas the content gathering module 1051 and/or notification module 1053 maybe implemented as software or firmware (or a combination of software andfirmware) executing on one or more processors, or using ASICs,(application-specific-integrated-circuits), DSPs (digital signalprocessors), hardwired circuitry (logic circuitry), state machines,FPGAs (field programmable gate arrays) or combinations thereof. Suchsoftware or firmware may be referred to herein as executableinstructions or executable code and may be stored in non-volatile,non-transitory memory. Therefore, the mobile application 1050 shownbeing executed by processor 1020 on sender device 100 illustrated inFIG. 10 is one example embodiment and is not to be construed as alimitation on the various other possible embodiments that may beimplemented in accordance with the present disclosure. In embodiments inwhich the mobile application 1050 or one or more modules is implementedas software, or partially in software/firmware, the executableinstructions may be stored in the operatively coupled, non-volatile,non-transitory memory 1040, or in on-chip or on-die non-volatile,non-transitory memory (not shown), or combinations thereof, and may beaccessed by the processor 1020, or other processors, as needed.

Therefore, in one example embodiment, one of the content gatheringmodule 1051 or notification module 1053, or both, may be implemented asa combination of software and firmware) executing on one or moreprocessors. In another example embodiment, one of the content gatheringmodule 1051 or notification module 1053, or both, may be implemented asan ASIC. In another example embodiment, one of the content gatheringmodule 1051 or notification module 1053, or both, may be implementedusing a DSP. In another example embodiment, one of the content gatheringmodule 1051 or notification module 1053, or both, may be implementedusing an FPGA. Other embodiments having other implementations arecontemplated by the present disclosure.

The various embodiments also include non-volatile, non-transitorycomputer readable memory, other than memory 1040, that may containexecutable instructions (i.e. executable code), for execution by atleast one processor, that when executed, cause the at least oneprocessor to operate in accordance with the functionality and methods ofoperation herein described. The computer readable memory may be anysuitable non-volatile, non-transitory, memory such as, but not limitedto, programmable chips such as EEPROMS, flash ROM (thumb drives),compact discs (CDs) digital video disks (DVDs), etc., that may be usedto load executable instructions or program code to other processingdevices such as servers, sender device 100 or other devices such asthose that may benefit from the features of the herein describedembodiments. For example, executable instructions for the mobileapplication 1050 in its entirety, the content gathering module 1051and/or the notification module 1053, may be stored on any of the abovedescribed forms of non-transitory, non-volatile computer readablememory. In another example, instructions for the message contentmanagement service application server 123, may be stored on any of theabove described forms of non-transitory, non-volatile computer readablememory.

FIG. 11 is a flowchart of an example method of operation of a messagecontent management application on a cloud server, in accordance with anembodiment. The method of operation begins, and in operation block 1101the client-side application such as mobile application 1050,communicates with a native application executing on a computing devicesuch as sender device 100 to obtain and store a multi-media content filegenerated using the native application in a native content file format.For example, the mobile application 1050 may communicate with nativeapplications such as, but not limited to, email application 1032,messaging application 1033, camera application 1036, or some othernative application etc. The native applications are referred to as“native applications” in that they are related to the operating system1041 such as, but not limited to, Android™, iOS™, Ubuntu™, Windows™,Linux, or some other operating system etc. of the sender device 100.

In operation block 1103, the server-side application such as the messagecontent management service application provided by the message contentmanagement service application server 123, communicates with theclient-side application, and creates an association between themulti-media content file generated by the naïve application, a recipientcomputing device, and a courier tracking number. The recipient computingdevice information may be, for example, a phone number of recipientdevice 105, an email address, a social media identifier or some otheridentifier, etc. The courier tracking number may be provided by thesender device 100 user inputting it into the GUI 101 or may be obtainedby the mobile application 1050 by detecting keywords in email and/ormessages such as SMS/MMS messages to determine relationship to a couriershipment and automatically obtain the courier tracking number.

In operation block 1105, the message content management serviceapplication on the cloud server 120 determines that delivery of a parcelassociated with the courier tracking number has occurred. This may beaccomplished by either communicating with a courier server or via theshipment tracking service 111. In operation block 1107, the cloud server120 either transmits the multi-media content file in the native contentfile format directly to the recipient device in response to determiningthat delivery of the parcel has occurred, or controls the nativeapplication on the sender device 101 via the mobile application 1050such that the native application such as, but not limited to, email,SMS/MMS, or some other native application sends the content to therecipient device 105.

While various embodiments have been illustrated and described, it is tobe understood that the invention is not so limited. Numerousmodifications, changes, variations, substitutions and equivalents willoccur to those skilled in the art without departing from the scope ofthe present invention as defined by the appended claims.

What is claimed is:
 1. A client-server computer system comprising: aclient-side application executing on a computing device, operative tocommunicate with a native application executing on the computing deviceto obtain and store a multi-media content file generated using thenative application in a native content file format, wherein themulti-media content file is a user created multi-media content createdby a user using the native application to create multi-media contentcomprising a tailored message from the user to the user's intendedrecipient of a parcel, wherein the tailored message is not a shippinglabel and wherein the native application is not related to a shippinglabel; a server comprising a server-side application operative tocommunicate with the client-side application by sending and receiving aplurality of data elements to and from the client-side application,respectively, where the client-side application provides a userinterface for the server-side application, and operative to: generate afirst data element comprising sender data, recipient data, courier datafrom a shipping courier server comprising a courier tracking number, anddata from the native application executing on the computing device, thefirst data element being associated with the parcel and with themulti-media content file; receive a second data element and determinethat delivery of the parcel associated with the first data element hasoccurred in response to receiving the second data element, therebydetermining that delivery of the parcel associated with the couriertracking number contained in the first data element has occurred withoutaccessing a courier tracking system provided by the shipping courierserver; transmit the multi-media content file in the native content fileformat to a recipient device identified by the recipient data in thefirst data element, in response to determining that delivery of theparcel has occurred; and provide a link to the recipient device toaccess the multi-media content file on a remote computing device.
 2. Theclient-server computer system of claim 1, wherein the client-sideapplication is further operative to: control the native application totransmit the multi-media content file to the recipient computing device.3. The client-server computer system of claim 1, wherein the server-sideapplication is further operative to: provide a link to the recipientdevice to access the multi-media content file on a social media server.4. The client-server computer system of claim 1, wherein the client-sideapplication is further operative to: access an email applicationexecuting on the computing device to obtain the courier tracking numberwithout requiring user input.
 5. The client-server computer system ofclaim 1, wherein the client-side application is further operative to:access an email application executing on the computing device totransmit the multi-media content file to the recipient computing device.6. The client-server computer system of claim 1, wherein the client-sideapplication is further operative to: access a messaging applicationexecuting on the computing device to transmit the multi-media contentfile to the recipient computing device.
 7. The client-server computersystem of claim 1, wherein the client-side application is furtheroperative to: access a social media server to transmit the multi-mediacontent file to the recipient computing device via a social mediaplatform.
 8. A method comprising: communicating, by a client-sideapplication, with a native application executing on a computing deviceto obtain and store a multi-media content file generated using thenative application in a native content file format, wherein themulti-media content file is a user created multi-media content createdby a user using the native application to create multi-media contentcomprising a tailored message from the user to the user's intendedrecipient of a parcel, wherein the tailored message is not a shippinglabel and wherein the native application is not related to a shippinglabel; generating, by a server-side application operative to communicatewith the client-side application by sending a receiving a plurality ofdata elements to and from the client-side application, respectively, afirst data element comprising sender data, recipient data, courier datafrom a shipping courier server comprising a courier tracking number, anddata from the native application executing on the computing device, thefirst data element being associated with the parcel and with themulti-media content file; receiving a second data element anddetermining that delivery of the parcel associated with the first dataelement has occurred in response to receiving the second data element,thereby determining that delivery of the parcel associated with thecourier tracking number contained in the first data element has occurredwithout accessing a courier tracking system provided by the shippingcourier server; transmitting the multi-media content file in the nativecontent file format to a recipient device identified by the recipientdata in the first data element, in response to determining that deliveryof the parcel has occurred; and providing, by the server-sideapplication, a link to the recipient device to access the multi-mediacontent file on a remote computing device.
 9. The method of claim 8,further comprising: controlling, by the client-side application, thenative application to transmit the multi-media content file to therecipient computing device.
 10. The method of claim 8, furthercomprising: providing, by the server-side application, a link to therecipient device to access the multi-media content file on a socialmedia server.
 11. The method of claim 8, further comprising: accessing,by the client-side application, an email application executing on thecomputing device to obtain the courier tracking number without requiringuser input.
 12. The method of claim 8, further comprising: accessing, bythe client-side application, an email application executing on thecomputing device to transmit the multi-media content file to therecipient computing device.
 13. The method of claim 8, furthercomprising: accessing, by the client-side application, a messagingapplication executing on the computing device to transmit themulti-media content file to the recipient computing device.
 14. Themethod of claim 8, further comprising: accessing, by the client-sideapplication, a social media server to transmit the multi-media contentfile to the recipient computing device via a social media platform. 15.A non-transitory, non-volatile computer readable memory comprising:executable instructions for execution by at least a first processor anda second processor, that when executed cause the at least a first andsecond processor to: communicate, by a client-side application executingon a first processor, with a native application executing on a computingdevice to obtain and store a multi-media content file generated usingthe native application in a native content file format, wherein themulti-media content file is a user created multi-media content createdby a user using the native application to create multi-media contentcomprising a tailored message from the user to the user's intendedrecipient of a parcel, wherein the tailored message is not a shippinglabel and wherein the native application is not related to a shippinglabel, and communicate with a server-side application executing a thesecond processor by sending and receiving a plurality of data elementsto and from the server-side application, respectively; generate, by theserver-side application executing on the second processor, a first dataelement comprising sender data, recipient data, courier data from ashipping courier service comprising a courier tracking number, and datafrom the native application, the first data element being associatedwith the parcel and with the multi-media content file, where theclient-side application provides a user interface for the server-sideapplication; receive a second data element and determining, by theserver-side application, that delivery of the parcel associated with thefirst data element has occurred in response to receiving the second dataelement, thereby determining that delivery of the parcel associated withthe courier tracking number contained in the first data element hasoccurred without accessing a courier tracking system provided by theshipping courier server; transmitting, by the server-side application,the multi-media content file in the native content file format to arecipient device identified by the recipient data in the first dataelement, in response to determining that delivery of the parcel hasoccurred; and provide a link to the recipient device to access themulti-media content file on a remote computing device.
 16. Thenon-transitory, non-volatile computer readable memory of claim 15,wherein the executable instructions when executed, cause the firstprocessor to: control, by the client-side application, the nativeapplication to transmit the multi-media content file to the recipientcomputing device.